A company's infrastructure supporting its business services is set up, designed, configured, deployed, and maintained through various processes known together as ITOM or IT Operations Management. ITOM, to put it simply, is how your company manages its IT environment. ITOM keeps your IT running, including everything from network security, configuration, and monitoring to devices, apps, and staff. Typically, ITOM uses many technologies to manage each of these processes separately.ITOM Best Practices:The emergence of cross-functional product teams in contemporary digital businesses is one of the most significant trends we are witnessing in the world of IT operations. Project teams are making way for product teams. Product teams create the products they own in the production setting.ITOps personnel will need to adapt their ideas and methods of operation to survive and thrive in this environment. To make the product team construct successful, you must alter your thinking. In a product team, you are no longer an operations specialist; instead, you are a member of an integrated team that develops products for the company's benefit.